Returns + Exchanges
Because each item is personally handmade for you, we cannot accept returns on items unless they have arrived to you damaged. If this occurs, please email firstname.lastname@example.org with the following proper documentation to file a Damage Claim.
Images of the damaged product(s)
Refunds can only be processed to the original form of payment.
We’re sorry to hear your new product couldn’t find a place in your home, office, etc. Because each of our ceramics are handmade at point of purchase, we cannot offer product exchanges at this time.